To confide (from the Latin cum, "with" and fidere "to trust") is to give something precious to someone, trusting him. Does trust, or its absence, have a real impact on managerial relationships and on performance? If so, how to cultivate it?
Duration: 15 mn

A team's energy, and its focus on the objectives to be reached, naturally fluctuate and are subject to multiple influences. Hence the vigilance that a manager must maintain in order to identify warning signs early on, and intervene to renew the team's motivation.
Duration: 15 mn

It is rarely natural to adjust how we work, communicate, and organize things. If only we could change without any effort! How then can you foster in your team a spirit of continual re-assessment and adaptation?

Duration: 15 mn

An objective has all the more chances of being reached, if it originates from a process of co-construction where the manager and the co-worker define a shared vision of the expected result. How do you make this vision emerge and give it substance?
Duration: 15 mn

Leading a meeting... so habitual that sometimes we forget what it means. The very first thing? To turn the lights on! Meaning to fight against the boredom which rapidly can assail participants. So, then... how do you stimulate their minds and rouse their spirits?
Duration: 15 mn

A team that completes a project successfully - what's unusual about that? In fact, reaching an objective often requires co-workers to overcome obstacles, to go the extra mile, to push themselves. These are things that deserve to be highlighted and applauded!
Duration: 15 mn

It is impossible to escape remarks and criticism, from internal and external sources... but how to react when they target one of your co-workers or the whole team? How do you offer support, accompanied by fairness and discernment?
Duration: 15 mn

"Another goal to set? But we're already drowning in goals!"
However, this one, because it engages the entire team, will be of a different nature. It is the fruit of the aspirations that a manager has for his team and that he succeeds in sharing with them.
Duration: 15 mn

Working in collaboration is sometimes seen as a fad, and epiphenomenon resulting from digitalization. However, it is also a natural way of functioning in numerous situations (collaborating to overcome difficulties). How can the manager turn this into a mechanism to improve performance and the quality of life in the workplace?
Duration: 15 mn

A team member has reached their annual objectives. However, they haven't been given a personal increase. How do you communicate this decision? Difficult task that means the manager has to use determination and flexibility.
Duration: 15 mn

We think ourselves generally open to welcoming new ideas, and encourage the taking of initiative... but how to react when ideas don't go in the directions we expect? Restrain them, at the risk of creating discouragement? Give free rein, and perhaps wind up wasting time?
Duration: 15 mn

Life in an enterprise - like life in general - is punctuated by events that cause it to advance, fluctuate, bounce back, and sometimes to collapse. Nothing guarantees that our future will be the one that we expect. How to react when uncertainty becomes fear, or even distress?
Duration: 15 mn

Do managers have a role to play in their co-workers' career advancement? Of course they do, in the development of their skills, in proposing opportunities... but in a context where employability is the principal form of security, their role goes even further: to prompt co-workers to take their careers in hand!
Duration: 15 mn

How do you change course when an entire team is already moving in one direction? The decision to change is generally made at the top of the enterprise and requires not only that managers accept it but also that they re-mobilize their teams along a new track. A real challenge, sometimes!
Duration: 15 mn

To distribute tasks, to delegate... all part of a manager's daily mission. But the mission is more complex than it seems because it is not enough just to say what is to be done or even to lay out the goals to be attained. It also involves creating or reinforcing the conditions for success.
Duration: 15 mn

The team is griping about almost everything! For the manager, it is not easy to overcome his own discouragement or annoyance in order to continue moving forward and to transform the complaints into useful remarks.
Duration: 15 mn

The future, in a company, is sometimes a taboo subject or is quickly swept aside by managers. Do we think that the short term is the priority? Do we fear giving "false hopes" when nothing is sure? Nevertheless, our work does carry in it a future, one that the manager can help to sketch out!
Duration: 15 mn

It is sometimes difficult for a co-worker to imagine his professional future, to define a project for his development. How can the manager help him to draw up a sketch of a possible future without falling into the tyranny of "a project at all costs"?
Duration: 15 mn

re managers themselves easy to manage? Why should they be? A manager will often have a clear vision of his team, of where he wants to take them, of the approach he needs to follow... a vision which his supervisor may not always share. Moreover, he generally expects his supervisor to offer exchange of views and supportive action, rather than instructions to be followed. In situations like these, values or practices do sometimes clash.
Duration: 15 mn

Time management is not only a matter of personal discipline. It also draws upon observation of the environment, the general organization of the team and of the company... even in the attitude that "authority" takes toward the urgent and the important.
Duration: 15 mn

A particularly effective or talented co-worker is generally one of those whom we would wish to hold on to -- and also one of those who quickly exhausts his job description, who wants to learn, to develop, who expects "more". But "more" of what exactly?
Duration: 15 mn

Duration: 15 mn

Feedback - an almost daily activity, and yet a delicate one! To say certain things, but not others, to choose your words, the tone, the moment... A skill that we can continually improve our entire lives by observing the effects we produce, but which also operates according to some simple rules.
Duration: 15 mn

The annual evaluation interview is considered by numerous managers as a managerial action that sets the tone for the year to come. Nonetheless the preparations for it, perceived as time-consuming, sometimes succumb to the weight of other operational priorities.
Duration: 15 mn

What is the impact of communication by email on our interpersonal and professional exchanges? On our "relational productivity"? Numerous managers complain of the loss of direct contact between the members of their own team and, at the same time, a weakening of its synergy. How can you intervene once people's habits are already well established?
Duration: 15 mn

How to react in front of a co-worker who is in a situation of stress or even panic? We would like to relieve the pressure so that they can calm back down a bit, help them to organize themselves or set up ways of handling things that are better suited to what the context demands. But it's not always so simple...
Duration: 15 mn

Working together when you are hundreds or thousands of kilometers from each other, not that obvious! For the manager, how do you create links, cohesion, work habits when 'seeing each other' is often seen as a condition of proximity?
Duration: 16 mn

Feelings of urgency or force of habit sometimes cause us to forget why we are doing things. Does a co-worker need meaning in order to function, to advance?
Duration: 15 mn

"I get no recognition for my work", "my manager doesn’t pay attention to what I do "… What manager hasn’t been criticized for his lack of recognition of his team members’ contributions? Everyone sees it as an essential factor of satisfaction, motivation. But between thinking about recognition and actually acting on it there are quite a lot of hurdles that need to be jumped. Being positive … because you feel better when you say it!
Duration: 15 mn

Being client-focused is a priority, an essential condition for the company's development. But do the teams always share this orientation? How can you make it into a real area of continuous improvement?
Duration: 15 mn

It is sometimes difficult to maintain an airtight division between personal life and professional life. How to manage a co-worker caught by worries or problems that impact his ways of working and participating on the team? Is there a "right" level of human and operational support to offer?
Duration: 15 mn