Programs

1 complete program is ready to send to your co-workers:

Developing your leadership
Developing your leadership
12 tips to be confident even in tense situations !

Duration: 3hr
Modules

16 modules are available to include in a custom program.

This content is also available in three other formats; please contact us for more information.

Affirming your authority
Affirming your authority
Having authority, being heard and followed, inspiring obedience... a comfort that we would sometimes dream of making permanent, well-established, even indestructible. But we also know that authority is volatile and requires our constant vigilance!
Duration: 15 mn
Changing approach when "it’s not working"
Changing approach when "it’s not working"
Perseverance is not always a virtue. It sometimes leads us to continue doing things which do not actually work... in the hope that our efforts will wind up bearing fruit in the end. But since this is not always the case, how can you change approach before wearing out?
Duration: 15 mn
Communicate effectively by email: an invitation to action
Communicate effectively by email: an invitation to action
How many emails do you receive every day? Too many to read and treat correctly. And yet we know this; for emails to fulfill their mission of information or 'for action' it's better to respect some simple, but often forgotten, rules!
Duration: 15 mn
Deciding at the risk of displeasing
Deciding at the risk of displeasing
To decide, from the Latin dēcīdere, derives from dē ("down from") and caedō ("to cut"). At first glance not very promising for those who seek to unify and to conciliate. However to decide is also to prompt new movement...
Duration: 15 mn
Deciding under pressure
Deciding under pressure
Deciding under external pressure, is that really deciding? Or is it just to submit to the choices of others? This is really the problem: how to rapidly take into account the constraints of the context without losing our freedom to decide.
Duration: 15 mn
Evaluating the impact of your managerial communication
Evaluating the impact of your managerial communication
Is it possible to manage well without examining what we do? Is the feedback of our co-workers a tool for self-management? If so, how to make it consistent and stimulating?
Duration: 15 mn
Expressing your disagreement with a whole group
Expressing your disagreement with a whole group
Having an opinion different from that of the group is rarely comfortable and often creates a dilemma: to express it at the risk of isolating yourself or even getting into conflict, or remaining silent and abandoning your point of view. However, there is also a third avenue to be explored...
Duration: 15 mn
Focus your attention to be more efficient
Focus your attention to be more efficient
The workload never stops growing... and sources of "distraction" as well! Every day we are assailed by many solicitations (emails and instant messages, invitations...) and it is not easy to resist, to stay focused on the task at hand or to say no to intrusions on our schedule. However, without a clear focus on our priorities, we lose our efficiency but become exhausted intellectually and socially!
Duration: 15 mn
Going beyond discouragement
Going beyond discouragement
We sometimes imagine the manager as some sort of superman. He should be optimistic, resistant, enthusiastic … in short, not really human! As if, to deserve the role, he has had to erase the highs and the lows of his moods. But is that really to be encouraged, or even, possible?
Duration: 15 mn
Handling a difficult objection
Handling a difficult objection
Can an objection hurt our image, make us lose face? That's what we fear sometimes, in any case. What if someone traps us with a remark, a counter-argument, a question that demolishes our entire logical edifice?! While actually little is needed, in order to advance serenely through hostile territory!
Duration: 15 mn
Let others do their work in order to truly manage
Let others do their work in order to truly manage
What is more satisfying than the feeling of mastering something? Feeling in your element, mastering your subject … and then, to drop this comfort for the job of manager, is sometimes to feel, at least at first, deprived, almost useless. Ok, giving up the operational side (or at least the operational side that we knew) requires a real effort.
Duration: 15 mn
Making a successful oral presentation
Making a successful oral presentation
A public presentation, even in front of a small group, is sometimes a perilous exercise. You have to grab their attention... and then hold on to it, while also handling their reactions, and without getting off track either!
Duration: 15 mn
Organizing your priorities, or managing yourself!
Organizing your priorities, or managing yourself!
The priority is that which has the right to go first. Managing your time thus means first to know what deserves to be done and what does not need to be. But is it really a question of managing your time, or of managing yourself?
Duration: 15 mn
Presenting a problem to your manager
Presenting a problem to your manager
"Problem"... the word that no one wants to hear: "If you go to see your boss, bring him solutions, not problems!" In this way, having a problem without a solution (otherwise, would it still be a problem?) becomes a failure to work autonomously. The question remains unchanged: how to share a problem with your manager without hurting your professional image?
Duration: 15 mn
Taking responsability for choices when under pressure
Taking responsability for choices when under pressure
Making a choice is one thing, defending one that causes an outcry is another! In this case you have to decide on the course to take. You have to take responsibility for it in a flexible way without alienating the "opponents ". In short, be diplomatic.
Duration: 15 mn
Work against passive resistance
Work against passive resistance
It’s not easy to say no. So some people always say "yes" … but don’t necessarily do it! It’s not worth blaming them, neither is it to hope that it’ll change by itself. So how to introduce the proverbial ’spanner ’ for things to move … perhaps?
Duration: 15 mn