7 modules are available to include in a custom program.

This content is also available in three other formats; please contact us for more information.

Banking on confidence

To confide (from the Latin cum, "with" and fidere "to trust") is to give something precious to someone, trusting him. Does trust, or its absence, have a real impact on managerial relationships and on performance? If so, how to cultivate it?
Duration: 15 mn

Developing the collaborative instinct

Working in collaboration is sometimes seen as a fad, and epiphenomenon resulting from digitalization. However, it is also a natural way of functioning in numerous situations (collaborating to overcome difficulties). How can the manager turn this into a mechanism to improve performance and the quality of life in the workplace?
Duration: 15 mn

Moving a project forward, even without managerial authority

Managing a project even though you don't have any hierarchical power: Mission impossible? Certainly, it is a difficulty which often only personal influence can overcome. It's a question of how to create authority.

Duration: 15 mn

Promoting direct exchanges

What is the impact of communication by email on our interpersonal and professional exchanges? On our "relational productivity"? Numerous managers complain of the loss of direct contact between the members of their own team and, at the same time, a weakening of its synergy. How can you intervene once people's habits are already well established?
Duration: 15 mn

Putting the organization's objectives into action

Defining a team objective is not necessarily a top-down process!

More stimulating: involve the team in the establishment of a shared objective which expresses concretely the company's orientation. How to step back so that the team can chart a course that is meaningful for themselves and for the whole organization?

Duration: 15 mn

Remote Management

Working together when you are hundreds or thousands of kilometers from each other, not that obvious! For the manager, how do you create links, cohesion, work habits when 'seeing each other' is often seen as a condition of proximity?
Duration: 16 mn

Stimulating the "client first" mindset

Being client-focused is a priority, an essential condition for the company's development. But do the teams always share this orientation? How can you make it into a real area of continuous improvement?
Duration: 15 mn