Speak of the future... that's all
We sometimes tend to think that professional trajectories,
advancement, career paths are in the domain of Human Resources...
However, each manager might ask himself, "what is my role in the
professional development of my co-workers? What is it important
for me to know? With what aim? When do I need to hand things off to HR?
..."
To listen to aspirations, dreams, hopes, doubts, implies a
posture of unconditional benevolence. There is neither judgement nor
censure ("that won't be possible!", "you don't have the
background"...) You may of course offer an opinion, once the
door is open. And in particular a door that opens onto the present: what
can your co-worker do, today, in his current position, to
prepare for the future he wishes?
You can help a co-worker to project himself into the future, to
clarify his wishes, to refine his projects: "What interests you in this
direction? What are your assets...? What is lacking?
How can you work on that? What obstacles do you see? How can I
help you? ..." These questions do not constitute a promise from the
manager regarding particular opportunities, but they have
two virtues: they encourage your co-worker to deepen his
reflections, to measure them against what is "possible", and they
reinforce the quality of the relationship.