Helping a manager assert himself among his team: defining the problem

re managers themselves easy to manage? Why should they be? A manager will often have a clear vision of his team, of where he wants to take them, of the approach he needs to follow... a vision which his supervisor may not always share. Moreover, he generally expects his supervisor to offer exchange of views and supportive action, rather than instructions to be followed. In situations like these, values or practices do sometimes clash.
Offer perspective
Faced with a complex interpersonal situation, it is calm and thoughtful observation, a larger perspective, which allows the problem to be defined clearly. As opposed to blaming, judging, or pressuring for a quick solution, which reduce the field of reflection and creativity and prove to be counterproductive.       
When we lay out a problem, we often do it using generalizations and assumptions.
The first step is thus to specify concretely the angle of attack: to identify a context in which the problem arises. For example, a discussion about "I am timid" is not going to get anywhere. To help realize that "I can't manage to speak up at meetings when my boss or the director is there", on the other hand, offers guidance to reflection.       
Take on the question of change itself
Sometimes, we don't believe that things can change or we don't entirely want them to change. In such cases, looking for solutions is to put the cart before the horse. More useful it is to examine in which ways the situation could or could not change, and what would or would not then happen.       

 Content being finalized : can be made available quickly upon request 

Each question has only one correct response, but be careful: among the possible responses there is one that is "almost correct" and might make the choice harder!
Your score is
You finished!
To review the questions and responses, please choose from the list below.