Start from a shared observation
An objective for progress implies the recognition of a situation
to be changed, in order to arrive at a result. Clearly formulating this
assessment and most importantly agreeing upon it is an
essential first step: What is unsatisfactory in the current
situation? What are the consequences of this? What should we try to
change? What is our aim?
Questions that point to the meaning of the change that is expected.
Define together, as concretely as you can, what's expected
One avenue of reflection: "What would lead us to say, for
example in 3 months, that there has been progress?" It is in this way a
process of determining, sometimes step by step, the
observable results. Concrete results that will then serve as
material for observation and discussion.
Project yourselves into the process
Going from the current result to the expected one will require
that the co-worker apply new resources. We know that the 'just need
to's, 'why don't you's are counter-productive. The need
rather is to accompany the co-worker in his reflection: What is
the first stage of progress that he imagines? What are the obstacles?
What will be helpful to him? What will he try out? How
will he evaluate its impact?